ZYPP ACADEMY PRIVACY POLICY

Zypp Academy (“Company”, “we”, “us”, “our”) operates a mobile application and website that provides training, learning modules, assessments, and certification for EV technicians (“Platform”). We are committed to protecting your privacy and handling your data responsibly.

By using our Platform, you agree to the terms of this Privacy Policy.

The terms "We" / "Us" / "Our"/ “Company/Zypp” individually and collectively refer to, Bycyshare Technologies Pvt. Ltd. and its brand name “Zypp Academy” and the terms "You"/"Your"/ "Yourself" refer to the users.

This privacy policy (“Privacy Policy”) explains how we collect, use, share and protect personal information about the Users of the Services. We have created this Privacy Policy to demonstrate our commitment to the protection of your privacy and your personal information. Your use of and access to the Services are subject to this Privacy Policy and our Terms of Use.

This document is published and shall be construed as per the provisions of the Information Technology (Reasonable Security Practices and Procedures And Sensitive Personal Data Or Information) Rules, 2011 under the Information Technology Act, 2000, Digital Person Data Protection Act, 2023; which require publishing of the Privacy Policy for the collection, use, storage and transfer of sensitive personal data or information.

Please read this Privacy Policy carefully. By using the app, you indicate that you understand, agree, and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this app.

By providing us with your Information or by making use of the facilities provided by the App, you hereby consent to the collection, storage, processing, and transfer of any or all of Your Personal Information and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage, and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person. This Privacy Policy is a legally binding document between you and Zypp Academy (both terms defined below).

This Privacy Policy

EXPLAINS THE WAY HOW WE USE THE INFORMATION. THIS POLICY APPLIES TO ALL SERVICES PROVIDED BY ZYPP, WHICH INCLUDING WEBSITE, APPLICATION, SOFTWARE AND EQUIPMENT

AND ALL THE OTHER SERVICES PROVIDED BY ZYPP. WE PAY HIGH ATTENTION TO THE PROTECTION OF YOUR PERSONAL PRIVACY. BEFORE YOU USE THE PRODUCTS AND SERVICES OF

ZYPP, PLEASE READ CAREFULLY ABOUT FOLLOWING CONTENTS. PLEASE IMMEDIATELY STOP THE USE OF ZYPP SERVICE, IF YOU CANNOT ACCEPT ALL THE CONTENTS OF THE POLICY

The Information We Collect

We collect or receive information in different ways. The types of information we collect or receive depend on how you use and interact with our Services. In many cases, you can choose the information you provide to us, although certain information is required for us to provide the Services. We use and disclose this information for the purposes described further below. The types of information we collect include: Your name, e-mail address, telephone number Date of birth, profile photo, education or employment details. In order to use certain products and to avail of Zypp Access, government-issued ID and proof for verification purposes.

We collect and process location data when you sign up and use the Services. For example, to show you Zypp Academy near your location, it is necessary to collect and record the physical location of your device. Data such as the location of the user, the routes taken by user, and its status is also necessary to provide the Services. Zypp also collects location data directly from user when a user is opting or logging in,

Cookies and Other Tracking Technologies

Like many websites and mobile applications, we use “cookies”, which are small text files that are stored on your computer or equipment when you visit certain online pages that record your preferences and actions. We may also use cookies to monitor traffic, improve the App and make it easier and/or relevant for your use. Like many Apps, we use cookies, web beacons, and similar technologies to record your preferences, and track the use of our Apps and your exposure to our advertisements. If you delete your cookies or if you set your browser or device to decline these technologies, some features of the App may not work or may not work as designed.

Our web servers automatically collect limited information about your computer's connection to the Internet, including your IP address, when you visit our site or application. (Your IP address is a number that lets computers attached to the Internet know where to send you data -- such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, tailor our site to the interests of our users, measure traffic within our site, and let advertisers know the geographic locations from where our visitors come. We use both “session” cookies and “persistent” cookies. We do not use flash cookies, web storage, web beacons, or other technology that tracks your browsing history across multiple Apps.

We use cookies for the other purposes set out below:

We may partner with third-party advertising companies to better provide advertisements for our goods and services that may be of interest to you. These third-party advertisers may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use the Apps. They may collect information about your online activities over time and across different Apps and other online services. They may use this information to provide you with interest-based advertising or other targeted content. These online advertising partners do not have access to or use your name, address, e-mail address, telephone number, or other personally identifiable information from us, without your consent. They may, however, use persistent identifiers to anonymously track your Internet usage across other Apps in their networks beyond these Apps. While we restrict their further use of such information, such third parties may, with sufficient data from other sources, be able to personally identify you, unknown to us.

Please note that opting out of advertising network services does not mean that you will not receive advertising while using our Apps or on other Apps, nor will it prevent the receipt of interest-based advertising from third parties that do not participate in these programs. It will, however, exclude you from interest-based advertising conducted through participating networks, as provided by their policies and choice mechanisms.

How Will We Collect the Data?

Zypp Academy will collect and store the information you have entered in the Application or the information you provided to us in other sources. We will also legally collect your personal or group information from associated companies, business partners, and other independent third-party sources. Your security setting in relevant sites and suppliers may limit or prevent our access to relevant information.

If you are willing to provide your personal information to us it means you accept that we can save your information for necessary purposes.

All your information will be collected legally and we use it in the following ways:

Combination of Your Personal Information

We use the information from one portion of the App on other portions of the App or elsewhere in our network of Apps, apps, and other interactive features, or reports and analysis, all of which are owned and operated by Zypp, and we may combine information gathered from multiple portions of the App into a single customer record or analysis or report. We also use and/or combine information that we collect offline or we collect or receive from third-party sources to enhance, expand, and check the accuracy of your customer records.

Who Do We Provide Your Information To?

Except as disclosed in this Privacy Policy, we do not disclose information about your Personal Information collected online to any other party which is not part of Zypp or its parent, subsidiaries, or related entities. In no event will we sell or rent your Personal Information as part of a customer list or similar transaction. Information may be sent to you via verification code to complete the service; Push notifications when using the products and services; Current information about ride costs and discounts; News, special promotions, and promotional activities on Zypp products and services.

How Can We Transfer Your Personal Information?

Your information collected through the App may be stored and processed in India or any other country in which Zypp, its Clients, Affiliates, or service providers maintain facilities. Zypp, its clients, affiliates, or service providers may transfer information that we collect about you, including personal information across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in India or other regions with laws governing data collection and use that may differ from Indian law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction. Wherever your personal information is transferred, stored, or processed by Zypp, take reasonable steps to safeguard the privacy of your personal information. By registering for and using the App you consent to the transfer of information to the US or to any other country in which Zypp, its Clients, Affiliates, or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.

Unsubscribe and Revocation of Consent

If you wish to unsubscribe to the processing of your Personal Data for Additional Purposes by Zypp, please click on the link “Unsubscribe” which is embedded in the relevant email in order not to receive any email in the future.

Information Security and Privacy Protection Measures

Zypp, including its related parties, and its associated company adopts a strict system to ensure the safety of the information we collect will not be lost, be misused, or altered;

We use industry general security technologies and procedures to keep your personal information away from unauthorized access, use, or disclosure;

How Long Do We Keep Your Information?

Following termination or deactivation of your account, Zypp, its Clients, Affiliates, or its service providers may retain information (including your profile information) and User Content for a commercially reasonable time for backup, archival, and/or audit purposes. If you have any questions about the termination or deactivation of your account, please contact us directly.

Acknowledgment and Consent

By communicating with Zypp, using Zypp’s services, and purchasing products or opting services from Zypp or by your engagement with Zypp, you acknowledge that you have read and understood this Notice and agree and consent to the use, processing, and transfer of your Personal Data by Zypp as described in this Notice.

Zypp shall have the right to modify, update or amend the terms of this Notice at any time by placing the updated Notice on the Websites. By continuing to communicate with Zypp, by continuing to use Zypp’s services, purchasing products from Zypp, or by your continued engagement with Zypp following the modifications, updates, or amendments to this Notice, such actions shall signify your acceptance of such modifications, updates or amendments.

Links to Other Sites

Our policy discloses the privacy practices for our App only. Our site provides links to other Apps also that are beyond our control. We shall in no way be responsible in a way for your use of such sites.

Information Sharing

We share the sensitive personal information with any third party without obtaining the prior consent of the user in the following limited circumstances:

When it is requested or required by law or by any court or governmental agency or authority to disclose, for verification of identity, or the prevention, detection, investigation including cyber incidents, or prosecution and punishment of offenses. These disclosures are made in good faith and the belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations. The Application or website is not intended for individuals under 13 years of age. We do not knowingly collect data from children.

We propose to share such information with its group companies and officers and employees of such group companies for processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

Information Security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. These include internal reviews of our data collection, storage, and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

All information gathered on our App is securely stored in our controlled database. The database is d on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.

However, the internet is an ever-evolving medium. We may change our Privacy Policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.

Grievance Redressal

Redressal Mechanism: Any complaints, abuse, or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below in writing or through email signed with the electronic signature to Bycyshare Technologies Pvt. Ltd.

Grievance Officer: Rahul Yadav

Email: help@zypp.app